Are You Onboarding Correctly?

Are You Onboarding Correctly?

03 Sep 11:00 by Matt Smethurst


Do you know what onboarding is?

Onboarding is the process of integrating your new hire into your company and culture. You’re providing them with the necessary tools in order to become a success. Onboarding is about nurturing and ensuring they’re settled with the new role. It can often be overlooked, however, the importance of a structured and strategic process is huge, as how your employee handles the first few days and months relates heavily to your retention.

Are you aware of the five key principles of onboarding?

Utilising these five key principles as a guideline will improve your own onboarding process, also helping your retention of staff.

1. Preparation – Simple preparation shows a level of care, ensuring they feel valued and are ready to get started straight away. This is something you need to assign time and resource to, as it sets the tone going forward. Planning will ensure you don’t miss out on any key aspects of the process.

2. Orientation – A session providing the details of the workplace for your new hire. You’ll cover benefits, company history, culture, etc. This helps to embed your new hire into your way of working, as well as educating them on the background and ethos of your company.

3. Integration – This stage of the process will help your new hire fit in to their role and department. A popular way of integration is through a ‘buddy’ system, partnering the new hire with an existing member of the team, helping them to get to know their new colleagues on a more informal level.

4. Engagement – This happens once the new hire has settled in, as they’re familiar with their role, and their confidence in the workplace is increasing. Offering your new hire the chance to ask any questions, from role responsibilities, to other queries will enable any concerns to be voiced. It’s important to have ensured the employee is integrated before you come to this process, or else you may not get proactive responses.

5. Follow-Up – This is the stage of checking in with your new employee. Usually this is done over the course of a probation period. Regularly checking in ensures any issues are dealt with in a timely manner. It also lets you mark your employee against their performance objectives, ensuring they’re offered any correct support they may need.

Why should you have an onboarding process?

Effective onboarding has been proven to have a positive influence on organisational culture, and allows your new hire to adjust to both the social and performance aspects of their new role. It also allows the new hire to see how they fit in with the big picture, and how their work impacts the business. Finally, a key factor in a happy working life is the building of good relationships with your co-workers, onboarding helps to facilitate this, especially through the use of a buddy system.   

If you’d like to look at improving your onboarding process, or improving your recruitment efforts, don’t hesitate to get in touch by clicking here.