Job Overview

Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Permanent
Location: Chorley
Salary: £14,625 per year
Reference: VAC-12965
Contact Name: Elle Rossall
Contact Email:
Job Published: January 30, 2018 08:15

Job Description




Experienced in customer service? Looking to develop your administration skills? Wanting to join a company with scope for progression?




…You’ve come to the right place!




My client is one of the largest providers of medico legal reports in the UK, working alongside Solicitors and dealing with personal injury claims. Due to the rapid expansion of the company they now require an Operations Administrator.




Duties will include working efficiently and accurately in line with the company values and targets. You will be setting up instructions, booking appointments and taking responsibility for progressing each client case. The role requires you to liaise with chasing GP surgeries, clients and hospitals where necessary and you will also build relationships with each solicitor and call them regularly to provide updates on the process of their cases. Lastly, you must provide excellent customer service and work flexibly in line with the customer and team needs.




You must possess the following:




  • Able to work to targets in a busy environment

  • Have excellent communication and telephone skills

  • Evidence of customer service experience

  • Keenness to learn and develop

  • You must be an enthusiastic individual and a team player

  • A knowledge of the industry and Proclaim is desirable




The package:




Salary of £14k to £15.3k


37.5 hour week (Monday to Friday)


Company stakeholder Pension


20 days annual leave plus Bank Holidays




Commutable from Preston, Chorley, Leyland, Blackburn.


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