Job Overview

Quality Manager

Job Title: Quality Manager
Contract Type: Permanent
Location: Manchester
Reference: #20224
Contact Name: James Field
Contact Email:
Job Published: March 14, 2022 10:30

Job Description

Quality Manager

Location: Manchester
Reports to: General Manager
Salary: Competitive

A manufacturing business that helps process, hybrid, and discrete manufacturers to maximise their production is hiring a Quality Manager.

This role will provide leadership for all Quality activities within the plant, with customers and suppliers. 


  • You will be responsible for a team of 5 employees
  • Leads the day-to-day activities with the quality team to ensure that current commitments are achieved while improvements are being made.
  • Tracks daily performance measures to ensure that Quality controls remain in place to ensure the highest quality standards for our customers. This also includes month-end reporting to senior stakeholders to comply with KPIs set out within the business.
  • Provides coaching, information, ideas, feedback, and encouragement to direct reports, associates, and managers to promote the growth and development of the Quality team. This also includes annual goal setting, mid-year reviews, and end of year reviews.
  • Work with the Manufacturing Manager to continually review and implement improvement opportunities for quality within the shop. Focusing upon scrap and rework reduction, ensuring that all gauges and tools are calibrated, and that product is managed quickly and effectively through the pre-cert area.
  • To create strategies and processes to manage Supplier Quality. This includes the execution of supplier audits and other requirements needed to ensure supplier quality compliance. To work with the Supply Quality Engineer and Manufacturing in addressing any NCRs using proven quality tools such as but not limited to RCCM, 8D, and FMEA.
  • To ensure that the team executes all customer order requirements. This includes third-party witness inspection to ensure all the customer requirements are met and to facilitate the visits supported with preparing and presenting the quality documentation packages.
  • Management of the customer ITP and their order requirements which includes processes such as NDE / NDT. Has the ability to understand these results to be able to control conforming or non-conforming materials.
  • Ensuring the management of quality certification and documentation for customer orders starting in the precertification areas through to producing final documentation packs.
  • To lead and manage the quality team to coordinate internal auditing and ensure the business is compliant to external notification standards & approvals including customer visits/audits.
  • To evaluate and audit current processes on a regular basis and drive quality improvements and ensure that the business systems are kept up to date with the latest regulatory requirements.
  • To lead and execute all customer approvals and product certifications. To ensure that we maintain our standards and support the introduction of new standards to ensure that the business can maximize sales. This includes ensuring that all documentation is in place to satisfy audit evidence and to support product demonstrations.
  • To drive and improve all quality processes. This includes automation of processes and establishing better ways of working to maximize resource allocation.


Decision Making and Scope of Authority:

  • All recruitment and people issues are to be made only after consultation and agreement with both the GM and HR.
  • Full compliance with all internal company policies and procedures, including finance, personnel, DOA, Code of Business Conduct & Ethics and Health & Safety is expected in all areas of the job execution.
  • Departmental adjustments i.e., overtime, a delegation of assignments, project work, etc.
  • Set up and manage customer and supplier visits and associated audit programs.
  • Within the boundaries of quality control stop product shipments and when applicable place production on stop. The General Manager is always to be informed.

Required Qualifications and Experience:

  • Qualified to degree level or above
  • Excellent leadership skills and passion for leading and influencing others
  • 5 years plus previous management experience in a manufacturing environment with at least 3 years of leadership experience.
  • Good working knowledge of SAP and MRP systems
  • Lean / 6 Sigma
  • Proven problem solver
  • Excellent customer focus, with the ability to work with a large number of external stakeholders.

Important Working Relationships (Key Internal and External Clients Or Contacts):

  • Management Team
  • Customers
  • Materials Manager
  • Manufacturing Manager
  • Planning Manager
  • Sales
  • HR
  • Engineering
  • Manufacturing Section Managers
  • Operators
  • H&S
  • Project Management (manager and coordinators)
  • Documentation team
  • Suppliers
  • Internal Teams
  • Manufacturing Support Manager
  • Planners
  • Buyers

Core Competencies:

  • Drives Results
  • Manages Complexity
  • Communications Effectively
  • Plans And Aligns
  • Collaborates
  • Customer Focus

 Click apply or speak to James Field for the full details at