Job Overview

Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Permanent
Location: Lancashire
Salary: £20k - 22k per year
Reference: SN-041018-01
Contact Name: Stephen Naylor
Contact Email:
Job Published: October 04, 2018 10:22

Job Description

Company based in Chorley is looking to recruit a Service Desk Analyst on a full time and permanent basis.

Responsibilities will include provinding excellent customer service as a first point of contact for customers with IT and Technical Support queries together with 1st and 2nd line support.

The role will involve logging and responding to calls, reporting, analysing data, following up and proving excellent customer service.

The ideal candidate will have a minimum of 12 months experience in a similar role together with experience working within an ITIL environment.

Please send CV today for immediate interview.

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