Job Description
A leading Additive Manufacturing company, are looking for Service Engineers to join their manufacturing site near Munich. The role reports to the Technical Service Manager.
This position includes:
- Being responsible for onsite equipment installs, maintenance, and upgrades
- Familiarizing customer of product usage and care
- Develop processes and documentation for standard service actions
- Recognize trends and patterns in-field failures and feedback to the development team to drive future designs
- Work with engineering and manufacturing teams to ensure new issues are fully investigated and those countermeasures are in place
- Provide support to engineering and manufacturing teams as needed
- Availability for occasional off-hours calls and work
Requirements:
- 3 to 5 years of relevant experience
- BS in engineering field preferred but not required
- Must have a hands-on approach
- Ability to read the electrical schematic and mechanical drawings
- Excellent verbal and written communication skills
- Strong troubleshooting skills with mechanical/electrical systems
- Strong customer service experience required
- Strong English language skills
Click apply or get in touch on +441257 244745 to discuss in more detail.