Job Overview

Service Engineer

Job Title: Service Engineer
Contract Type: Permanent
Location: Germany
Salary: Negotiable
Reference: VAC-003AM
Contact Name: Ellé Rossall
Contact Email:
Job Published: November 22, 2018 16:18

Job Description

A leading Additive Manufacturing company, based out of San Francisco are expanding to Europe and looking for Service Engineers to join their manufacturing site near Nuremberg. The role reports to the Technical Services Manager.

This position includes:

  • Being responsible for onsite equipment installs, maintenance, and upgrades
  • Familiarizing customer of product usage and care
  • Develop processes and documentation for standard service actions
  • Recognize trends and patterns in field failures and feedback to the development team to drive future designs
  • Work with engineering and manufacturing teams to ensure new issues are fully investigated and those countermeasures are in place
  • Provide support to engineering and manufacturing teams as needed
  • Availability for occasional off-hours calls and work 


  • 3 to 5 years of relevant experience
  • BS in engineering field preferred but not required
  • Must have hands-on approach 
  • Ability to read electrical schematic and mechanical drawings
  • Excellent verbal and written communication skills
  • Strong troubleshooting skills with mechanical/electrical systems 
  • Strong customer service experience required
  • Strong English language skills

Click apply or get in touch on +441257 244745 to discuss in more detail.